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OCS Aqua Boost
OCS Power Build
OCS Status Quo
OCS Soothe Plus
OCS Keep Curl
Organic Colour Systems: Root Remedy
OCS Control
OCS Others
LUS Products
OLAPLEX Products
Oiamiga Organic Colour
Within Canada
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Shipping cost will vary depending on the weight of the package.
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Orders of $250.00 or more: Free Standard Ground Shipping.
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Orders are processed within a 24-48 hour window, Monday to Friday. Anything ordered after 12pm on a Friday will be shipped the Monday after.
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Our preferred shipping carrier is Canada Post. Canada Post will deliver your package to the address indicated on your order. If there is no one home to accept the package, Canada Post may hold your parcel at the closest post office where you will be able to pick it up within a set time frame. In the event that the parcel is refused or not picked up at the post office location, it will be sent back to Top Rock. Re-shipping costs will apply plus a service fee of $5 to have the package resent to the address provided.
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Express and Priority Shipping are available at an additional cost. Please email us at info@topropck.ca for pricing.
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We reserve the right to change shipping carriers at our discretion.
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Some oversized and/or overweight items will incur an additional surcharge. Top Rock will always communicate this to the customer before taking payment for orders.
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Aerosol items are not eligible for air shipping due to government-regulated shipping standards.
International Orders
Please contact us at info@toprock.ca for a shipping quote. All shipping rates will vary depending on the following factors: Total weight of package and shipping method.
Top Rock is NOT responsible for ANY fees required by customs for any reason.We do not collect the custom fees and they are NOT included in the shipping quote.
Product Disclaimer
Please note that great attention and detail has been taken to ensure accuracy of all prices, descriptions, and images, Top Rock reserves the right to correct errors or misprints, and adjust the prices accordingly.
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Use of Product
Top Rock will not be liable for any product or item sold that has been damaged, rendered defective, or from any injury suffered as a result of an accident, misuse, abuse, improper or inadequate maintenance of the product, or by any operation outside the normal usage parameters as described in the instructions on the products, or any other external cause.
Refund/ Return Policy
All sales are final. The Top Rock store does not provide refunds or returns for products ordered. Returns are only accepted in those cases where a product is defective, or if the product received does not correspond to the product ordered. Should you have any inquiries in regards to your purchase, please contact us.
Contact Us
If you have any questions or comments about the products or services, please contact Top Rock by:
Email: info@toprock.ca
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Please allow 24 to 48 hours for a response. Thank you.
Hair Design